First...

Don't panic!!

Submit a ticket describing the trouble you're having and we'll take care of you.

Please include your name, the email address you used to purchase the ebook, the title of the ebook you purchased, and, if at all possible, the PayPal transaction number for your purchase (or simply copy and paste a copy of your PayPal receipt) in your support request.

We'll reply as quickly as possible (usually by the next business day).